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B2C + B2B sales platform for Apollo

The implemented e-commerce platform combines an online store and B2B customer service functions.

Apollo, active for over 18 years, is one of the leaders of the polish IT sellers. The foundations of the brand are long-term relations based on high-quality services. The brand provides products from the world's largest producers. Thanks to the expertise and passion of its employees, the Apollo ensures high-quality service and consumer satisfaction.

 

 

Tasks and benefits

 

We implemented the project based on the proprietary Edito CMS system. We designed an extensive online store that has a bespoke order processing automation mechanism integrated with the Subiekt GT system and suppliers’ systems.

 

 

 

The extensive sales platform connecting the online store and B2B customer service tools.

 

 

 

In order to improve the service and delivery of a large number of orders, we have integrated the system with a number of delivery and courier systems. They include Pocztex, Poczta Polska, Kurier 24, Kurier 48, Inpost and DPD. This solution allows the efficient creation of consignment notes and ensures the coherence and correctness of contact details. The app makes it very easy to manage the shipment and track orders and returns. This translated into customer satisfaction.

The integration of the store with producers and suppliers' warehouse systems allows publishing current information about product availability, delivery times, and prices. As a result, the product offer in the store is larger than in client’s warehouse. Additionally, reliable information about conditions of the purchase and delivery positively influences shopping decisions of the store’s customers.

 

Main benefits for the Client

 

  • Online store featuring many bespoke functionalities,
  • numerous integrations with external systems,
  • dedicated mechanism improving order service,
  • psychological pricing and price rules system,
  • integration with suppliers’ warehouse stock.
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Clients about us

  • We evaluate the cooperation with Ideo very well and regard the solutions implemented by the company as fully meeting our needs.
    MACIEJ KOWALEWSKI, Head of Marketing thyssenkrupp Materials Poland
  • The portal meets our expectations, being at the same time a coherent element of our company's business strategy. We consider Ideo to be a reliable contractor and a recommendable business partner.
    SONIA KONDRATOWICZ, Director of Digital Business Development, Medicover Poland
  • The Ideo company showed diligence and professionalism during all stages of cooperation.
    KAMIL KIRKER, Member of the Management Board of Farmacol

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